About

Welcome to Brightstar109. Here you will find unique, handcrafted jewellery, inspired by the beautiful, wild scenery of Cumbria and the British Isles. We use only the best in materials and we hand finish all of our chains to match the pendants hand made, in our own studio, just outside of the English Lake District.

About our Name.

Originally we wanted to chose a name that sparkled. We love the night sky and the stars and as our main designer is a Virgo, we wanted to use a star from that constellation as our business name. We chose the stars at the lady's feet, simply numbered Vir 109. As they are still relatively bright stars, well, it wrote itself! Another interesting fact is that in numerology 109 is a very auspicious number, being a number of new starts and enterprises! The other thing about Virgo is that she doesn't really represent any particular goddess, she could be Athena, or Ostara, she is a universal goddess, with all the womanly attributes, and we kind of liked that too!

About our Studio

The Brightstar109 studio is located in a small historic town on the outskirts of the English Lake District, in the Furness Peninsulars. We have been manufacturing and designing jewellery to sell for six years and in that time have developed the distinctive style we have today. Working mainly in silver and gold we use the natural colours of the metals to portray the landscape around us and its changing colours. We use only genuine, quality gemstones to enhance our designs and our larger pieces carry a British Hallmark which includes a fineness mark, a date stamp and our own unique maker's mark.

 
Privacy Policy

Information I collect

To fulfil your order, you must provide me with certain information, such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewellery, for example), if you contact me directly.

Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as; providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services;  
• To provide my insurance company details about the location of my customers as a percentage of non-UK customers.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies like Royal Mail or DPD. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests such as tax issues; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 5 years.

Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, For example Google is Privacy Shield certified. 

Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me
For purposes of EU data protection law, I, Claire Beach, am the data controller of your personal information. If you have any questions or concerns, you may contact me at brightstar109'hotmail.co.uk

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